When a customer calls or uses mobile chat to request opening a new account, the representative (or bot) can ask if they would like to expedite the process by completing the application with Pre-Fill simply by providing their phone number.

The customer will receive an SMS with an Instant Link. By clicking the link, the customer provides Prove with the necessary information related to their mobile carrier which authenticates the customer's device.
This initiates Prove to passively verify the customer’s personal identification token (PIT).

A customer gives their consent to continue Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

Having given their consent, the customer will review the autofilled data by either editing or approving it. The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded via chat on the client’s contact center.
With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Prove Pre-Fill provides your customer with a secure and frictionless digital onboarding experience from their very first touchpoint providing your customer a link to initiate their onboarding journey. 
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In the background, Prove conducts an eligibility check to ensure there is enough consumer data to continue with Prove Pre-Fill, while confirming real time behavior and tenure of the phone’s reputation score to prevent fraud.

The customer gives their consent to continue  Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.
This initiates Prove to passively verify the customer’s personal identification token (PIT). 

Having given their consent, the customer will review the autofilled data by either editing or approving it. The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their mobile phone via chat. With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

As customers become more proficient with their digital experiences utilizing their smartphones as actionable tool, Prove enhanced the Pre-Fill onboarding experience to start anywhere on-the-go, from the convenience scanning an embedded media code at a baggage claim terminal  to multitasking in a long line at a stadium concession stand.

Prove generates a custom QR Code entry point that routes to your preferred "Sign Up" URL destination for a convenient customer experience and enhanced marketing data.

The customer scans the QR code with their smartphone to access the sign-up page and initiate the onboarding process.  
In the background, Prove conducts an eligibility check to ensure there is enough consumer data to continue with Prove Pre-Fill, while confirming real time behavior and tenure of the phone’s reputation score to prevent fraud.

The customer gives their consent to continue Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.
This initiates Prove to passively verify the customer’s personal identification token (PIT).

Having given their consent, customer reviews the pre-populated personal identity data by either editing or approving it.
The secure, compliant data has been pulled from authoritative sources and is highly accurate for a streamlined process.

And just like that, the customer has successfully onboarded on their smartphone via embedded media.
With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a substantial drop in customer abandonment rates.