Verified Users

S1

S1 - Prove Verified Users℠ (Instant Link)

Powered by the Prove Identity Network® (PIN) platform, the Prove Verified Users℠ solution returns identity information tied to a phone number from data sources. The Prove Verified Users℠ solution enhances trust, safety, and risk mitigation during onboarding and at high-risk events.

Mobile & App

Status: Alpha

1

Prove Verified Users℠ provides customers with a secure and frictionless digital onboarding experience.

By clicking “Sign Up Now” the user gives their consent and agrees to the terms and conditions.

2

The customer enters their name and phone number. Prove confirms phone possession via an instant link (fortified SMS OTP) to complete mobile verification. Additionally, Prove confirms real time behavior and tenure of the phone’s reputation score to prevent fraud.

This initiates Prove to passively verify the customer’s personal identification token (PIT). Prove resolves the customer identity against authoritative sources and assurance levels and is highly accurate for a streamlined process that strengthens trust and safety for all transacting parties.

3

4

5

And just like that, the customer has successfully onboarded on mobile.

With Prove Verified Users℠, the customer enjoys a speedy onboarding process while companies appreciate a substantial drop in customer abandonment rates.

Download The Full CX Flow

Download CX Flow

F2

Use Case Description Mobile & App

F2 - Batch Updates & Notifications Use Case

Prove Identity Manager optimizes consumer servicing and contactability through a real-time registry of phone identity tokens.

In the F2 use case, Provide Identity Manager provides initial and ongoing updates of phone change events for all enrolled consumer identities via API access or file delivery.

The identity attributes that are managed:

Disconnects
Phone Number Changes
Line Type Changes
Carrier Change
Phone Line Ports

Mobile & App

Status: Release

Solution & Use Case FAQ

1

On March 10, the verified consumer is enrolled into Prove Identity Manager to establish connection between consumer identity and their phone number(s) along with any additional up-to-date phone number(s). Once enrolled, the consumer identity is actively managed for any future life cycle changes.

2

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

3

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

Download The Full CX Flow

Download CX Flow

F3

Use Case Description Mobile & App

F3 - Monitoring Use Case

Prove Identity Manager℠ use case F3 provides the ability to monitor contact updates solely on the connection between a client customer ID and phone number relationship. The identity connection between the customer ID and the phone number is verified and maintained by the client.

Clients provide the verification service between the customer ID and phone number(s) while Prove maintains the relationship between the customer ID and phone number(s) enrolled.

Prove provides real time updates and certainty of the phone number to ownership relationship over time for all enrolled customer IDs and phone numbers.

Attributes that Prove provides updates for:

Disconnects from Ownership
Phone Number Changes
Line Type Changes
Carrier Change
Phone Line Ports

F3 must use Identity Manager Real Time APIs for integration.

Mobile & App

Status: Release

Solution & Use Case FAQ

1

On March 10, the customer enrolls a previously verified consumer into Prove Identity Manager℠ to continuously monitor the identity and their phone number(s). Once enrolled, the consumer identity is actively managed for any future life cycle changes for the consumer.

2

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

3

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

Download The Full CX Flow

Download CX Flow

Prove Verified Users℠

Powered by the Prove Identity Network^® (PIN) platform, the Prove Verified Users℠ solution returns identity information tied to a phone number from data sources. The Prove Verified Users℠ solution enhances trust, safety, and risk mitigation during onboarding and at high-risk events.

James Jaworski

Key Benefits / Outcomes:

Prove Verified Users℠ Overview / 1-Pagers & FAQs

Prove Verified Users℠ 1-Pager

Rate Card and Coverage & Accuracy

Prove Verified Users℠ Rate Card

ROI Model

ROI Model Spreadsheet

Case Studies

Additional Documents

Prove Verified Users℠ Documents

Prove Verified Users℠ Solution Overview

Read the Document

S1 - Prove Verified Users℠ (Instant Link)

Mobile & App

Download The Full CX Flow

F2 - Batch Updates & Notifications Use Case

Mobile & App

Download The Full CX Flow

F3 - Monitoring Use Case

Mobile & App

Download The Full CX Flow

Prove Verified Users℠ ROI Model

Download ROI Model

Prove Verified Users℠ Rate Card

Prove Verified Users℠ Solution Case Studies