Prove Identity Manager

F1

F1 - Verification, Enrichment, and Monitoring Use Case

Prove Identity Manager℠ optimizes consumer servicing and contactability through a real-time registry of phone identity tokens.

In the F1 use case, the customer enrolls consumer records into Prove Identity Manager℠. Prove Identity Manager℠ verifies the connection between the identities and phone number(s), and when available, enriches the records with the most up-to-date phone numbers for that consumer. Once enrolled, Prove Identity Manager℠ actively manages phone number life cycle events for any changes in ownership or attributes, as long as the identity remains enrolled.

The identity attributes that are managed:

Disconnects
Phone Number Changes
Line Type Changes
Carrier Change
Phone Line Ports

Mobile & App

Status: Release

Solution & Use Case FAQ Video Explainer

1

On March 10, the verified consumer is enrolled into Prove Identity Manager℠ to establish connection between consumer identity and their phone number(s) along with any additional up-to-date phone number(s). Once enrolled, the consumer identity is actively managed for any future life cycle changes.

2

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

3

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

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F2

Use Case Description Mobile & App

F2 - Batch Updates & Notifications Use Case

Prove Identity Manager optimizes consumer servicing and contactability through a real-time registry of phone identity tokens.

In the F2 use case, Provide Identity Manager provides initial and ongoing updates of phone change events for all enrolled consumer identities via API access or file delivery.

The identity attributes that are managed:

Disconnects
Phone Number Changes
Line Type Changes
Carrier Change
Phone Line Ports

Mobile & App

Status: Release

Solution & Use Case FAQ

1

On March 10, the verified consumer is enrolled into Prove Identity Manager to establish connection between consumer identity and their phone number(s) along with any additional up-to-date phone number(s). Once enrolled, the consumer identity is actively managed for any future life cycle changes.

2

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

3

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

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F3

Use Case Description Mobile & App

F3 - Monitoring Use Case

Prove Identity Manager℠ use case F3 provides the ability to monitor contact updates solely on the connection between a client customer ID and phone number relationship. The identity connection between the customer ID and the phone number is verified and maintained by the client.

Clients provide the verification service between the customer ID and phone number(s) while Prove maintains the relationship between the customer ID and phone number(s) enrolled.

Prove provides real time updates and certainty of the phone number to ownership relationship over time for all enrolled customer IDs and phone numbers.

Attributes that Prove provides updates for:

Disconnects from Ownership
Phone Number Changes
Line Type Changes
Carrier Change
Phone Line Ports

F3 must use Identity Manager Real Time APIs for integration.

Mobile & App

Status: Release

Solution & Use Case FAQ

1

On March 10, the customer enrolls a previously verified consumer into Prove Identity Manager℠ to continuously monitor the identity and their phone number(s). Once enrolled, the consumer identity is actively managed for any future life cycle changes for the consumer.

2

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

3

Later in the year, the consumer changes carriers and then his phone number. Since Prove Identity Manager℠ actively manages life cycle events, like carrier changes and phone number changes, the customer can continuously and easily verify ownership and reputation of the consumer in real time.

Download The Full CX Flow

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Prove Identity Manager℠

Michael Stearne

Key Benefits / Outcomes: