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Pre-Fill Solution

Prove Pre-fill allows a Client to expedite account opening and registrations by pre-populating a form with identity information tied to a phone number, while also helping thwart against bad actors.

SOLUTION OWNER

Alexandra West

Slack : awest
Pre-Approved Credit Use Cases
P8 - MobileP9 - Desktop
P1
P2
P3 P4 P4A P5 P6 P7 P8 P9

P1/P2Account Opening

Mobile Browser & App on Cellular

Solution & Use Case FAQ

In the background, Prove conducts an eligibility check to ensure that there is enough consumer data to continue with Prove Pre-Fill.

The customer gives their consent to continue  Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

Having given their consent, customers will review the autofilled data by either editing or approving it.
The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on Mobile.
With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P3Account Opening

In the background, Prove conducts an eligibility check to ensure that there is enough consumer data to continue with Prove Pre-Fill.

The customer gives their consent to continue Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions. After, the customer enters their phone number and provides their consents to receive an SMS containing an Instant Link.

The customer will receive an SMS with an Instant Link. By clicking the link, the customer provides Prove with the necessary information related to their mobile carrier which authenticates the customer's device.

Having given their consent, the customer reviews the data by either editing or approving it.
The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their desktop.
With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P4Account Opening

Contact Center Chat (Mobile)

Solution & Use Case FAQ

The customer writes to the contact center and asks to sign-up for a new account. The representative or bot at the contact center requests the customer's phone number to begin the process.

The customer will receive an SMS with an Instant Link. By clicking the link, the customer provides Prove with the necessary information to authenticate the customer's device.

A customer gives their consent to continue Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

Having given their consent, the customer will review the autofilled data by either editing or approving it. The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their mobile phone via the contact center.With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P4AAccount Opening

Contact Center (IVR)

Solution & Use Case FAQ

When a customer calls a contact center and verbally requests a new account, the agent can ask if they would like to expedite the process by completing the application with Pre-Fill.

The customer will receive an SMS with an Instant Link to the phone number provided to the contact center. By clicking the link, the customer provides Prove with the necessary information to authenticate the customer's device.

The customer provides their DOB to match and confirm their identity.

Prove populates authenticated KYC-compliant data and just like that, the customer has successfully onboarded on their mobile phone via the IVR. With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P5Account Opening

After the customer scans a QR code, they access a sign-up page for a new account. In the background, Prove makes sure that it has the data necessary to Prove Pre-Fill a customer's identity. If so, the customer will proceed to the next step. If not, the customer will be routed to a traditional sign-up flow.

The customer gives their consent to continue Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

The customer will review the autofilled data by either editing it or approving it.
The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their mobile phone via embedded media.
With Proev  Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P6Account Opening

Chat (Mobile Browser)

Solution & Use Case FAQ

In the background, Prove makes sure that it has the data necessary to Prove Pre-Fill a customer's identity. If so, the customer will proceed to the next step. If not, the customer will be routed to a traditional sign-up flow.

The customer gives their consent to continue Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

Customers will review the autofilled data by either editing or approving it. The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their mobile phone via embedded media. With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P7Account Opening

In the background, Prove makes sure that it has the data necessary to Prove Pre-Fill a customer's identity. If so, the customer will proceed to the next step. If not, the customer will be routed to a traditional sign-up flow.

The customer gives their consent to continue Prove Pre-Fill by entering their birthdate and agreeing to the terms and conditions.

The customer will review the autofilled data by either editing or approving it. The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully onboarded on their desktop.With Prove Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P8Pre-Approved Credit

In the background, Prove makes sure that it has the data necessary to Prove  Pre-Fill a customer's identity. If so, the customer will proceed to the next step. If not, the customer will be routed to a traditional sign-up flow.

The customer gives their consent to continue Prove Pre-Fill by entering the last four digits of their SSN and agreeing to the terms and conditions.

The customer will review the autofilled data by either editing or approving it.
The data has been pulled from authoritative sources like credit bureaus and is highly accurate.

And just like that, the customer has successfully signed up for a pre-approved credit card. With Pre-Fill, the customer enjoys a speedy onboarding process while companies appreciate a drop in customer abandonment rates.

Download The Full CX Flow

P9Pre-Approved Credit

Prove conducts eligibility check in the background.

The customer will review the offer.

The customer gives their consent to continue Pre-Fill by entering their birthdate.

Prove populates authenticated, KYC-compliant consumer data from authoritative data partners.

Prove Pre-Fill enables consumers to frictionlessly complete applications.

Download The Full CX Flow

HardCopies

One-Pagers and Fact Sheets

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Prove Pre-Fill Rate Card

Prove Pre-Fill Documents

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