After the customer speaks with the contact center to request the opening of a new account

The customer provides the requested information directly to the contact center. 

The customer requests to initiate the account open process so an instant link is sent.

The customer receives an Instant Link via SMS. By clicking it, they verify their identity.

By clicking on the link, the customer verifies the possession and trustworthiness of their phone.  Prove checks the Trust Score to determine the reputation of the customer's phone number. This prevents sophisticated and common forms of fraud, including account takeover (ATO) fraud. On the backend, Prove analyzes the veracity of the data provided by the consumer using state-of-the-art algorithms and a wide array of authoritative data sources.

And just like that, the customer has successfully created a new account.

Prove sends an Instant Link SMS to the user’s
mobile device

By clicking on the link, the customer verifies possession and trustworthiness of their phone. This prevents sophisticated and common forms of fraud, including account takeover (ATO) fraud.  The page is subsequently redirected to request additional information.

Upon receiving the phone number and validating the Trust Score, the phone number is displayed on the page.  The consumer enters their information and Prove analyzes the veracity of the data provided by the consumer using state-of-the-art algorithms and a wide array of authoritative data sources.

Prove enables consumers to seamlessly verify
their identity

The consumer signs up to create an account. Prove passively checks possession by acquiring the phone number as well as checking the Trust Score to determine the reputation of the customer's phone number. This prevents sophisticated and common forms of fraud, including account takeover (ATO) fraud.

Upon receiving the phone number and the validating the Trust Score, the phone number is displayed on the page.  The consumer enters their information and Prove analyzes the veracity of the data provided by the consumer using state-of-the-art algorithms and a wide array of authoritative data sources. The consumer is also screened to satisfy KYC compliance. KYC compliance includes verifying name, address, SSN, birth date, as well as screening against sanctions, watchlists, and Politically Exposed Persons (PEP) lists.

And just like that, the consumer has successfully created a new account on their mobile browser or app using cellular data.