Solution

Prove Identity®

Prove Identity^® modernizes customer onboarding and reduces consumer friction by verifying a consumer's identity via their phone. It uses consumer-provided information (e.g., name, address, national id, DOB, phone number, and email) as well as confirms they are in fact in possession of the phone they rightfully own. These validations may assist with Know Your Customer (“KYC”) or other related compliance programs and may include sanction/watchlists and Politically Exposed Persons (PEP) checks as well as ongoing monitoring, if elected by a Client.
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Based on the standard configuration, Prove Identity^® maximizes pass rates with minimal fraud, which is defined as authenticating the consumer without delayed fulfillment and/or manual human intervention. The consumer’s identity may be verified as well as authenticated via their phone. For meeting minimum compliance requirements of identity validation outside of their phone, a person verification can be completed. See standard configuration for more details

Ryan Alexander

Email : ryan.alexander@prove.com

Slack : ralexander

Overview & Documents

Overview / 1-Pagers & FAQs Rate Card and Coverage & Accuracy ROI Model Case Studies Additional Documents

Prove Identity^® Overview / 1-Pagers & FAQs

Prove Identity^® 1-Pager

For KYC documentation, see Prove Pre-Fill Overview & Documents tab

Prove Identity^® Solution FAQ

Rate Card and Coverage & Accuracy

Prove Identity^® Rate Card

Prove Identity^® Pricing FAQ

Prove Identity^® Coverage & Accuracy

ROI Model

ROI Model Spreadsheet

Case Studies

Stay tuned! Case studies coming soon!

Additional Documents

Prove Solution Coverage by Fraud Scenario

Understanding Fraud Attack Scenarios Video

Prove Identity®

i1 Account Opening i2 Account Opening with KYC (US FIs & Banks: eKYC+)

i1

Use Case Description MA/MB - Mobile App / Mobile Browser DT - Desktop CC - Contact Center QR - QR Code C - Chat (Mobile Browser)C - Chat (Desktop)

i1 - Account Opening Use Case

Prove Identity® provides secure account opening and reduces consumer friction by verifying a consumer's identity via their phone. It uses consumer-provided information (e.g., name, address, national id, DOB, phone number, and email) as well as confirms they are in fact in possession of the phone they rightfully own.
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Prove Identity® supports multiple channels, including mobile app/browser, desktop, contact center, QR code, chat (mobile/desktop).

Mobile App / Mobile Browser

Status: Release

Solution & Use Case FAQ Standard Configuration Video Explainer

1

First, Prove passively authenticates the phone to be able to compare the owner of the phone with the identity information the consumer enters.

2

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

3

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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Desktop

Status: Release

Solution & Use Case FAQ Standard Configuration

1

Consumer initiates the modern way to verify their identity with just a phone number.

2

To verify the consumer’s identity, Prove sends an instant link via SMS

3

Consumer clicks URL contained in message to authenticate the phone number to be able to compare the owner of the phone with the identity information the consumer enters.

4

Consumer clicks URL contained in message to authenticate the phone number to be able to compare the owner of the phone with the identity information the consumer enters.

5

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

6

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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Contact Center

Status: Release

Solution & Use Case FAQ Standard Configuration Video Explainer

1

Consumer calls the contact center to request the opening of a new account and provides the requested information directly to the contact center.

2

Consumer calls the contact center to request the opening of a new account and provides the requested information directly to the contact center.

3

The consumer requests to streamline the account open process so an instant link is sent.

4

Consumer clicks URL contained in message to authenticate the phone number.

5

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

6

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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QR Code

Status: Release

Solution & Use Case FAQ Standard Configuration Video Explainer

1

2

After a consumer scans a QR code, they access a signup page.

3

First, Prove passively authenticates the phone to be able to compare the owner of the phone with the identity information the consumer enters.

4

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

5

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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Next

Chat (Mobile Browser)

Status: Release

Solution & Use Case FAQ Standard Configuration Video Explainer

1

Consumer initiates chat to open a new account and sent message to verify their identity.

2

Consumer clicks URL contained in message to authenticate the phone number.

3

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

4

Prove enables consumers to seamlessly verify.
Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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Chat (Desktop)

Status: Release

Solution & Use Case FAQ Standard Configuration

1

Consumer initiates chat to open a new account and sent message to verify their identity.

2

Consumer clicks URL contained in message to authenticate possession of the phone number.

3

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

4

After clicking the Instant Link℠ to verify their phone number, a link is provided to initiate the application.

5

The consumer’s verified phone number is pre-populated streamlining the application process and reducing identity fraud.

6

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

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i2

Use Case Description MA/MB - Mobile Browser & App on Cellular Data

i2 - Account Opening with KYC Use Case (US FIs & Banks: eKYC+)

Prove Identity® provides secure account opening and reduces consumer friction by verifying a consumer's identity via their phone. It uses consumer-provided information (e.g., name, address, national id, DOB, phone number, and email) as well as confirms they are in fact in possession of the phone they rightfully own. These validations assist with Know Your Customer (“KYC”) or other related compliance programs and may include sanction/watchlists and Politically Exposed Persons (PEP) checks as well as ongoing monitoring, if elected by a Client.
‍
Prove Identity® supports multiple channels, including mobile app/browser, desktop, contact center, QR code, chat (mobile/desktop).

Mobile Browser & App

Status: Early Adopter

Solution & Use Case FAQ Standard Configuration Video Explainer

1

First, Prove passively authenticates the phone to be able to compare the owner of the phone with the identity information the consumer enters.

2

Now, Bonin can enable a seamless experience for legitimate consumers, while identifying suspicious transactions for further inspection. All at the front door.

3

Our objective is auto-approve rates over 95%, with minimal fraud.

Download The Full CX Flow

Download CX Flow

Prev

Next